Villa Ortensia / Conditions
House Rules

Please leave the apartment as you found it, by reporting if you have lost or damaged something.

SMOKING
Smoking is not allowed inside the apartments, while it is possible in the open spaces with great caution and without throwing cigarette butts on the ground (we are in the woods = fire risk!).
 
PETS
Only small pets are admitted, under the whole responsibility of the owner for any damage.

WI-FI
The wi-fi password changes with every guest and it is communicated at check-in. Please ask for it.
 
ADDITIONAL FEES
Cleaning fees, obligatory because made with professional criteria, amount to € 50 per stay. Additionals cleanings, during the stay, are availables by paying additional fees.
 
Bed linen and towels are provided on demand, for € 10 each person each change.
 
ACCESSIBILITY
We specify that Melavorio and Belle Epoque accommodations are accessible by a flight of wide and not steep stairs of thirteen steps. To access to Romance accommodation there are three steps.
 
Free parking in rotation available with priority to:
1) those who have troubles to walk
2) the elderly
3) families with children up to three years
4) order of arrival
 
CANCELLATION POLICIES
The cancellation policy provide a full refund 5 days prior to arrival, after this deadline nothing is due.

EQUIPMENT
Kitchen - TV – free wi-fi - independent heating - washing machine - vacuum cleaner, iron and ironing board (on demand) - free parking in rotation.
On demand, free of charge, everything needed for children up to three years: cot, high chair, stroller, changing table, baby bath, bottle warmer, diapers bin, potty, toilet reducer, toys and books.



     
©,2016 VILLA ORTENSIA - all rights reserved
Villa Ortensia - Borgata Levrette 8 10094 - Valgioie (TO) - Phone: +39 338.88.87.042 - E-mail: info@villaortensiavalgioie.com

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